Hello, this is the Playtoon Team.

Over the past few days, we have identified instances of response failures, delays, or unstable responses in certain conversations while using the Gemini model.
We sincerely apologize to those who have experienced inconvenience during use.

We are currently treating this matter as a Gemini integration stability issue. Dedicated personnel have been assigned to inspect model calling, error handling, response latency, and overall operations.

Starting this evening, we plan to implement the first round of improvements, focusing on high-priority items among the identified issues.
Once the update is complete, we will provide a follow-up notice regarding the specific improvements made and any additional items currently under inspection.

If you encounter recurring issues, please report them via the [Customer Support Inquiry Button].
Your feedback will be immediately reflected in identifying causes and determining improvement priorities.

We apologize once again for the inconvenience.
We will work swiftly to improve the system to ensure stable service.